1. Scope
These General Terms and Conditions (AGB) apply to all business relationships between ETEC and its customers. Deviations from these conditions are only effective if confirmed in writing by ETEC.
2. Contract Formation
A contract with ETEC is formed when an order is confirmed in writing. Offers are non-binding unless expressly stated otherwise.
3. Prices and Payment
Prices are as stated in the offer or order confirmation. Payments are due within 30 days of the invoice date, unless otherwise agreed. ETEC reserves the right to require advance payment.
4. Delivery and Shipping
Delivery dates are non-binding unless expressly agreed. ETEC is not liable for delays due to force majeure or other circumstances beyond its control. Risk passes to the customer upon dispatch of the goods.
5. Retention of Title
Goods remain the property of ETEC until full payment is received. The customer must handle goods with care and inform ETEC immediately of any third-party access.
6. Warranty and Liability
ETEC guarantees that products are free from defects at the time of delivery. Warranty claims must be made in writing within 14 days of receipt. ETEC’s liability is limited to the value of the goods, excluding any consequential damages.
7. Data Protection
ETEC processes customer data in accordance with applicable data protection laws. Personal data is only collected, processed, and used for contract fulfillment and customer service purposes.
8. Jurisdiction and Applicable Law
These terms are governed by German law. The place of jurisdiction for all disputes is the registered office of ETEC.
9. Severability Clause
If any provision of these terms is found to be invalid, the remaining provisions remain effective. The invalid provision will be replaced by a valid one that most closely achieves the intended economic purpose.
For any inquiries or further information, please contact us at:
ETEC Pforzheim
Hoheneckstraße 6
75180 Pforzheim, Germany
Phone: +49 (0)7231 123456
Email: info@etec-pforzheim.com
Website: www.etec-pforzheim.com
